DELETING/DEACTIVATING A PAYEE

Deleting a payee will permanently remove the payee from your account and all payment history will be lost. Deactivating a payee will retain the payee's payment information but will allow you to remove them from your active payee list.

1.  From the "Payee Management" submenu, select "My Payees"

2.  Click the name of the appropriate payee to access the following screen:

3.  Click the "Deactivate Payee" or "Delete Payee" link.

4.  Review the payee information to confirm that it is the payee you wish to delete/deactivate.

5.  Click the "Deactivate Payee" or "Delete Payee" button to complete the process.

Please note: after you have deactivated a payee, you can "hide" that payee from your active payee list by clicking the "Hide inactive payees" link at the top of the "My Payees" screen.