D.A.D.® (Dial Accounts Direct)

Woman on a mobile phone

There are times when it’s impractical or just not possible to get online to access your accounts. For those times, there’s D.A.D., our 24-hour automated telephone service.

Stay in Touch With Your Money

We know that having access to your money when you need it is a priority. Rest assured whether you’re across town or across the world, you can still bank when it’s convenient for you.

D.A.D. Benefits:

  • Call from anywhere: 607-962-2999 or 800-677-4240
  • It's secure - you assign your own access code.
  • D.A.D. operates in real time - transactions take place immediately.
  • It's easy to use.
  • You can customize your D.A.D. set-up.
  • You can select Spanish as a language option.

With a touch-tone phone, use D.A.D. to:

  • Transfer funds between accounts, such as savings and checking.
  • Transfer funds between member account numbers using Cross Member Transfer.*
  • Verify deposits and withdrawals.
  • Verify CU-Extra® and Visa®  purchases.
  • Determine which checks have cleared.
  • Make loan payments.
  • Request a check withdrawal.
  • Obtain loan advances on your line of credit.

*Cross Member Transfer:

  • Allows you to transfer from one member account number to another.
  • You need to enroll each member account number.
  • Your name must appear as either the prime or joint member on each account you enroll.