Credit Card Text Messaging and Phone Scam
(updated 3/27/09)
Phone Scam
There is currently a phone scam targeting financial institutions across the country where members receive a call
stating there are problems with their credit or debit card and to call a toll-free number. Callers are instructed to
"press 1" to re-activate their card. The system then prompts the caller to enter his or her card number, expiration date,
and verification code.
This is a scam and Corning Credit Union will never call
requesting members to enter confidential information to re-activate their accounts or cards.
Text Messaging Scam
There is currently a credit card text messaging scam targeting financial institutions across the country.
The text message instructs the recipient to call a toll-free number regarding a suspicious authorization. Once the number is called, the system solicits cardholder information.
This text message is a scam and the text messages were not authorized by Corning Credit Union in any way.
If you have received this text message, please do not call the toll-free number and provide information.
If you still have the text message and are willing to forward a copy to CCU, you may do so by sending it to infosec@corningfcu.org.
To listen to a StraightTalk podcast about this scam, click here and click on "Listen Now!"
Corning Credit Union will never ask you for personal or account information by sending a text message or requesting that you click a link in an email.
If you have already acted on either of these messages by calling the toll-free number,
please contact CCU to have
your card blocked as soon as possible. You may do so by calling us at 607-962-3144 or 800-677-8506. After business
hours, listen to the automated menu. Prompts will be given to report a card lost or stolen and to contact Fraud
Prevention Services. Or, you may call Fraud Prevention Services directly at 866-436-1968. For a downloadable PDF of
these instructions, click here.
