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Coronavirus Update - 4/4/2020

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As the coronavirus (COVID-19) situation evolves, we continue to closely monitor what’s happening in each of our locations. We’re also carefully watching for updates to recommendations from our state and local officials and the CDC, which may quickly change some of the information you see below. We’ll continue to post updates to this page as they are available.



We strongly believe that limiting person-to-person interaction through social distancing is the best course of action for all of us. However, deciding to limit in-person services is never an easy one. Although our lobby representatives aren’t available, rest assured that our call center is fully staffed and is ready to help you with account inquiries, transfers, loan applications, and more. We also have a number of convenient services to help you manage your money 24/7.  


Our website, FacebookTwitter, and Instagram accounts are the best way to stay up-to-date with our latest COVID-19 information.

 


  

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What we're doing.

If you have already been impacted by COVID-19 and need our support, please know that we’re here to help. CCU has a comprehensive Member Assistance Program to help members impacted by difficult financial situations. Simply give us a call during regular business hours and a representative will be happy to assist you.

In addition, we’ve temporarily extended the number of consecutive months you can skip a payment on qualifying loans, and we've waived the fee for our Skip-A-Pay program. With CCU’s Skip-A-Pay option, you can keep extra cash in your pocket and can now skipping up to 3 payments on select loans. Get more details here.

 


 

Branch/Office Status

As of Saturday, April 4, 2020 @ 8:00 a.m.

 

New York LocationsStatusNotes/Additional Information
Main OfficeDrive-up service onlyDrive-thru open during regular hours 
Big Flats BranchClosed 
Elmira BranchClosed 
Erwin Drive-ThruDrive-up service only Drive-thru open during regular hours  
Horseheads BranchDrive-up service only Drive-thru open during regular hours  
Market Street BranchClosed 

 

North Carolina LocationsStatusNotes/Additional Information
North Carolina Regional OfficeClosed 
Hampstead Service CenterClosed 
Leland BranchDrive-up service onlyDrive-thru open during regular hours  
Porters Neck BranchDrive-up service onlyDrive-thru open during regular hours  
Racine Drive BranchDrive-up service onlyDrive-thru open during regular hours  

 

Pennsylvania LocationsStatusNotes/Additional Information
Chambersburg BranchDrive-up service onlyDrive-thru open during regular hours  
Greencastle BranchDrive-up service onlyDrive-thru open during regular hours  

 

Corning, Inc. Locations (not open to the public)StatusNotes/Additional Information
Diesel BranchClosed 
Erwin BranchClosed 
Houghton Park BranchClosed 
Riverfront PlazaClosed 
Sullivan Park BranchClosed 

 

To see a list of our available ATMs and surcharge-free ATMs, please visit our Locations page.