Coronavirus Update - 4/4/2020
April 04, 2020
As the coronavirus (COVID-19) situation evolves, we continue to closely monitor what’s happening in each of our locations. We’re also carefully watching for updates to recommendations from our state and local officials and the CDC, which may quickly change some of the information you see below. We’ll continue to post updates to this page as they are available.
We strongly believe that limiting person-to-person interaction through social distancing is the best course of action for all of us. However, deciding to limit in-person services is never an easy one. Although our lobby representatives aren’t available,
rest assured that our call center is fully staffed and is ready to help you with account inquiries, transfers, loan applications, and more. We also have
a number of convenient services to help you manage your money 24/7.
Our website, Facebook, Twitter, and Instagram accounts are the best way to stay up-to-date with our latest COVID-19 information.
What we're doing.
If you have already been impacted by COVID-19 and need our support, please know that we’re here to help. CCU has a comprehensive Member Assistance Program to help members impacted by difficult financial situations. Simply give us a call during regular business hours and a representative will be happy to assist you.
In addition, we’ve temporarily extended the number of consecutive months you can skip a payment on qualifying loans, and we've waived the fee for our Skip-A-Pay program. With CCU’s Skip-A-Pay option, you can keep extra cash in your pocket and can now skipping up to 3 payments on select loans. Get more details here.
As of Saturday, April 4, 2020 @ 8:00 a.m.
|New York Locations||Status||Notes/Additional Information|
|Main Office||Drive-up service only||Drive-thru open during regular hours |
|Big Flats Branch||Closed|| |
|Elmira Branch||Closed|| |
|Erwin Drive-Thru||Drive-up service only ||Drive-thru open during regular hours |
|Horseheads Branch||Drive-up service only ||Drive-thru open during regular hours |
|Market Street Branch||Closed|| |
|North Carolina Locations||Status||Notes/Additional Information|
|North Carolina Regional Office||Closed|| |
|Hampstead Service Center||Closed|| |
|Leland Branch||Drive-up service only||Drive-thru open during regular hours |
|Porters Neck Branch||Drive-up service only||Drive-thru open during regular hours |
|Racine Drive Branch||Drive-up service only||Drive-thru open during regular hours |
|Pennsylvania Locations||Status||Notes/Additional Information|
|Chambersburg Branch||Drive-up service only||Drive-thru open during regular hours |
|Greencastle Branch||Drive-up service only||Drive-thru open during regular hours |
|Corning, Inc. Locations (not open to the public)||Status||Notes/Additional Information|
|Diesel Branch||Closed|| |
|Erwin Branch||Closed|| |
|Houghton Park Branch||Closed|| |
|Riverfront Plaza||Closed|| |
|Sullivan Park Branch||Closed|| |
To see a list of our available ATMs and surcharge-free ATMs, please visit our Locations page.