Credit unions are financial cooperatives, which means we exist solely to serve our members and our local communities. In light of what’s going on around us, we wanted to highlight the many ways CCU is here to support our members, our communities, and
our small businesses. Because we know that together, we’re stronger – and we can get through anything.
Our Commitment to Our Members
We know this pandemic has affected everyone, and many are facing financial hardships. Please know that we are always here for you. Here's what we're doing to help:
- Stronger Together Emergency Relief Loan*
If you're a member experiencing a financial hardship due to COVID-19 (coronavirus), we're offering a relief loan for $500 to $2,500 with no interest and no payments for the first 3 months,
then 1.99% APR** for up to 24 months1.
For the quickest response, apply online. We make it fast, convenient, and easy!
Simply click the "Request a Loan Now" button below and select "Pandemic Assistance" in the Select a Purpose section.
PLEASE NOTE: This loan is available to existing CCU members only.
call us to speak with one of our Loan Specialists.
- Payment Relief
Skip-A-Payment*. Now you can skip up to 3 consecutive payments per 6-month period on qualifying loans, and we'll waive the fee. Requests can be made 24/7 within online banking and our mobile app. Learn more here.
Loan Payment Deferrals*. Members needing additional assistance are eligible for loan payment deferrals2. If you’re experiencing a financial hardship or anticipate one in
the future, please contact us to see if you’re eligible, and then we’ll work to determine the best option for you.
Visa® late fees waived*. We’re waiving late fees on all our Visa® credit cards.
Payment fees waived*. Make one-time payments from a savings or checking account at another financial institution or with a non-CCU debit card, Visa® debit card (excluding Visa® credit), MasterCard® or Discover® card through
the Loan Payment Center or over the phone and we'll waive the fee. View your payment options.
We're here for you now -- and in the future.
- Ensuring Access to Cash and Your Account
Increased ATM withdrawal limits*. We know how important access to cash is, so we have temporarily increased cash withdrawal limits at ATMs. Get CCU ATM and surcharge-free ATM locations here.
Drive-thru availability. Although most of our branch lobbies are closed to walk-in traffic, we continue to make
drive-thrus available for transactions. Check the status of your local branch and get a list of branches with drive-thrus here. Please note, because many of
our branch lobbies are closed, our drive-thrus are experiencing a higher-than-normal volume. It may be helpful to review these drive-thru tips and tricks to make your trip as efficient as possible.
Early withdrawal on certificates*. Access your money if and when you need it – we're waiving early withdrawal penalties on certificates up to $50,000 (one waiver per member).
Other ways to manage your money. We
appreciate your patience and understanding as we adjust to meet your needs and ensure the safety of our members and our team. In the meantime, we offer a variety of convenient services to help you easily manage your money.
Access to team members who are here to help. Now more than ever, we understand wanting to talk to a person. We’ve prioritized staffing our member services areas, including email,
Message Center in digital banking, and our call center.
Please be assured that Corning Credit Union is one of the strongest and safest financial institutions in the country. Thanks to decades of sustained growth and profitability, we’re well-prepared
for anything that lies ahead, and we are here for each of you as well as our communities. Your deposits are also federally insured by the National Credit Union Share Insurance Fund (NCUSIF), which is administered by the National Credit Union Administration.
Learn more about how your accounts are federally insured to at least $250,000,
If you need help, please contact us. We’re always here for you.
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Our Commitment to Our Business Members
We're also working with existing business members, helping them understand their options for existing or new loans. As an SBA lender, we stand ready to advise our business members on the Coronavirus Aid, Relief, and Economic Security (CARES) Act, which
established temporary Small Business Administration (SBA) programs to assist small businesses, including:
To ensure we're able to best assist our existing members, we are currently not accepting new business member applications at this time.
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Our Commitment to Our Communities
- Donations to Food Banks / Pantries
We've committed $37,000 to help fight food scarcity in all of our markets:
- Community Needs
We are focusing on the biggest needs in each community as the situation develops, working with area nonprofits and small businesses to determine needs.
- Buy Now, Shop Later - Corning's Gaffer District. We're proud to have matched $50,000 of gift certificate purchases
made by our community. This means that if a $25 gift card was purchased from a business in the Gaffer District, we matched it and that business received $50.
- Feeding the Fearless - Cape Fear Area. We're honored to partner with
WECT and Cape Fear Weekend and their Feeding the Fearless campaign. Every Wednesday from April 22 - May 27, we're purchasing a $100 gift card from a featured local restaurant and donating it to area healthcare and first responder heroes.
- Commitment to Nonprofit Sponsorships
Finally, we are keeping the commitments we made for non-profit event sponsorships that have been canceled due to the COVID-19 pandemic.
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Give Help, Get Help
We're all in this together. If you're able, there are some things you can do to keep yourself safe and help others.
- Stay Home
Follow guidance from local, state and federal authorities. For the latest information on COVID-19, visit the CDC or WHO websites.
- Economic Impact Payments
The IRS has begun making Economic Impact Payments. Get more information here.
- Support Local Businesses
Order takeout or delivery from a local restaurant, and purchase gift certificates from local businesses that can be used later. Purchase meals or gift certificates and donate them to essential staff to
show your appreciation. Corning-area residents can visit FLX To Go and Buy Now, Shop Later,
which is a program supporting local businesses in the Gaffer District. Wilmington-area residents can visit Caring To Deliver. Franklin County residents can visit Chambersburg Take-out Blitz.
- Donate to Your Local Food Bank
Food banks are in critical need of food and monetary donations. If you're able, please consider donating. Find a local food bank or pantry near you.
- Donate Blood
The American Red Cross is in urgent need of all blood types. If you're well, please consider donating. Learn more about blood donation during the pandemic.
- Foster/Adopt a Pet
Many shelters are crowded but are still open. Consider fostering or adopting a pet while you are spending more time at home. Check your local shelters for more information.
- Protect Yourself from Scams
Unfortunately, fraudsters are taking advantage of public fears and uncertainty about COVID-19. Please know that the Centers for Disease Control (CDC) or World Health Organization (WHO) won’t email you, and you can't receive your check from the government faster by paying a fee.
For the latest coronavirus information, visit their websites directly. For more information on this scam and to learn more tips for how you can protect yourself, visit the Federal Trade Commission's website.
- Mental Health Support
For emotional support during these difficult times, visit the National Alliance on Mental Illness (NAMI) website and to find a location near you. In addition, the CDC website has a number of resources to help you cope.
- United Way assistance
If you need assistance finding food, paying housing bills, or other essential services, visit http://211.org/services/covid19 to find your local 211 or dial 2-1-1 to speak to someone who can help.
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Federally Insured by NCUA. Membership eligibility required. *Limited time offer. Approval for financing is subject to lending guidelines and credit qualifications. **APR means annual percentage rate. 1Your rate will be increased after 3 months to 1.99% APR for a period of up to 24 months. An example of a monthly payment for a loan of $10,000 at 1.99% APR for 24 months would be approximately $425.36. Some restrictions apply. 2Not available on credit card loans.