Corning Credit Union is committed to providing outstanding member service. There are many ways to contact us and to manage your account:
- Phone - Call us at 607-962-3144 or 800-677-8506 to speak to a representative.
- 24/7 card support – please call 607-962-3144 or 800-677-8506. (Additional card support information is listed below.)
- Account Support
Mon. - Fri. 9:00 a.m. - 6:00 p.m. (ET)
Sat. 9:00 a.m. - 3:00 p.m. (ET)
PLEASE NOTE: Our call center will be closed on Saturday, December 24 and Saturday, December 31 for the Christmas and New Year's holidays.
- D.A.D. - Call 607-962-2999 or 800-677-4240 to access your account 24 hours a day using
Dial Accounts Direct.
To Report Your Card Lost or Stolen
- If you are experiencing difficulty using your card; to report a lost or stolen Visa® credit card or debit card (CU-Extra®, X-treme, ATM); or to report suspected fraud, please
call 607-962-3144 or 800-677-8506.
- After business hours, listen to the automated menu. Prompts will be given to report a card lost or stolen.
- You can temporarily freeze or disable your card anytime online or in our mobile app. View a brief tutorial to learn how to do this.
To Activate Your Card
- For Visa Classic (cards starting 469435), Traditional, Platinum Rewards and Signature Rewards+, please call 866-985-2273
- For ATM, CU-Extra, X-treme, and Business Visa, please call 866-985-2273
- For Visa Classic (cards starting 475881) and Platinum cards, please call 800-631-3197
To Assign or Change the PIN on Your Card
- For Visa Classic (cards starting 469435), Traditional, Platinum Rewards and Signature Rewards+, please call 866-985-2273
- For ATM, CU-Extra, X-treme, and Business Visa, please call 866-985-2273
- For Visa Classic (cards starting 475881) and Platinum cards, please call 800-631-3197
Online Survey
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