Call Us

Corning Credit Union is committed to providing outstanding member service. There are many ways to contact us and to manage your account:

  • Phone
    • 24/7 card support – please call 607-962-3144 or 800-677-8506. (Additional card support information is listed below.)
    • Account Support (other than solar loan members): Call us at 607-962-3144 or 800-677-8506 to speak to a representative. 
      Mon. - Fri. 9:00 a.m. - 6:00 p.m. (ET)
    • CCU Wealth Strategies: Call us at 607-937-5292 or 800-505-5292 to speak to a representative. 
      Mon. - Fri. 9:00 a.m. - 4:30 p.m. (ET)
    • Sunlight Solar Loan Members: Call us at 833-895-6337 for support.
      Mon. - Fri. 10:00 a.m. - 6:00 p.m. (ET)
      Sat. 11:00 a.m. - 3:00 p.m. (ET)

  • D.A.D. - Call 607-962-2999 or 800-677-4240 to access your account 24 hours a day using Dial Accounts Direct.

24/7 Phone Support for Your Cards

To Report Your Card Lost or Stolen

  • If you are experiencing difficulty using your card; to report a lost or stolen Visa® credit card or debit card (CU-Extra®, X-treme, ATM); or to report suspected fraud, please call 607-962-3144 or 800-677-8506.
  • After business hours, listen to the automated menu. Prompts will be given to report a card lost or stolen.
  • You can temporarily freeze or disable your card anytime online or in our mobile app. View a brief video to learn more.

To Activate Your Card

  • For Visa Classic (cards starting 469435), Traditional, Platinum Rewards and Signature Rewards+, please call 866-985-2273
  • For ATM, CU-Extra, X-treme, and Business Visa, please call 866-985-2273
  • For Visa Classic (cards starting 475881) and Platinum cards, please call 800-631-3197

To Assign or Change the PIN on Your Card

  • For Visa Classic (cards starting 469435), Traditional, Platinum Rewards and Signature Rewards+, please call 866-985-2273
  • For ATM, CU-Extra, X-treme, and Business Visa, please call 866-985-2273
  • For Visa Classic (cards starting 475881) and Platinum cards, please call 800-631-3197

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